Carefree Guarantee: Introducing our new OPTIONAL $25.00 Carefree Vacation Guarantee Program. This optional add-on allows you to cancel up until your day of arrival with no questions asked. Carefree Guarantee is NON-REFUNDABLE & must be purchased at time of booking.
In the event, you need to cancel inside the 7 day cancellation period and you have purchased the Carefree Guarantee policy at time of booking, you will be given a credit voucher for the amount of monies paid LESS the $25.00 Carefree Guarantee Policy. We will not issue a refund inside the 7 day cancellation period, but The Carefree Guarantee Vacation Protection Policy allows you to reschedule your dates with a Credit Voucher/Gift Certificate that will be valid for 5 Years. In the event you choose new dates, you will have the option to purchase the Carefree Guarantee for your new dates.
If you did not purchase the Carefree Guarantee, the cancellation policy will apply inside 7 days prior to arrival and you will lose your non-refundable deposit that is now due in full 7 days prior to arrival. We will not make any exceptions since we have offered this extremely affordable program that allows flexibility in uncertain times.
**For all previously booked reservations: We are allowing a period from 2/2/22-2/7/22 for you to purchase & add on our NEW Carefree Guarantee. You can text us at 865-413-8731 to add the Vacation Guarantee, email us at info@theridgeoutdoorresort.com, or call us at 888-559-2267 to purchase the Carefree Guarantee Protection Plan. After 5pm on 2/7/22, you will not be allowed to add the Carefree Guarantee.**
Rally Bookings are subject to separate policies. Please check with Rally Coordinator.